Shipping Policy

Welcome to [Artist’s Name]’s shop! We are thrilled to share our original oil paintings and high-quality prints with art lovers around the world. Below you will find detailed information about our shipping policies. Please take a moment to review these policies before making your purchase.

Shipping Locations:

We are based in Germany and ship worldwide. Please ensure that your address is accurate and complete to avoid any shipping delays or issues.

Processing Time:

• Original Oil Paintings: All original oil paintings are carefully packed and shipped within 5-7 business days of receiving your order.

• Prints: Prints are processed and shipped within 3-5 business days.

Shipping Methods:

• Domestic (Germany): We use Deutsche Post, DHL, or other reliable courier services. Delivery usually takes 2-4 business days after dispatch.

• International: For international orders, we use DHL, FedEx, UPS, or other trusted international couriers. Delivery times vary depending on the destination country, generally ranging from 7-21 business days.

Shipping Costs:

Shipping costs are calculated based on the size, weight, and destination of the order. The total shipping cost will be displayed at checkout before you complete your purchase.

Customs and Import Taxes:

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.

Packaging:

• Original Oil Paintings: Each painting is securely packed in protective materials to ensure it arrives in perfect condition. We use sturdy boxes and appropriate cushioning to safeguard your artwork.